Refund policy

Window
Contact us within 15 days of your delivery date to start a return or exchange. Requests made after 15 days cannot be accepted.

Condition
Items must come back unworn, unwashed, unused, and in original condition with all hang tags and original bagging still attached. Please include your packing slip or a reprinted receipt.

Packaging
Ship your return inside an outer mailer that protects the original packaging. Items sent back with a shipping label applied directly to the original bagging or box cannot be accepted.

How to start
Email info@defendercompany.com with your order number and which item you are returning. We will send instructions. Please do not ship anything back before contacting us.

Exchanges
Need a different size or color? We cover shipping both ways on exchanges.

Refunds
Approved returns can be issued as a refund to your original payment method, store credit, or a product exchange — your choice. Once we receive and inspect the return we will notify you and process it. Depending on your bank or card issuer, refunds may take a further 5–10 business days to appear. Original shipping charges are non-refundable.

Final sale
Items marked outlet or final sale are not eligible for refund. They may be exchanged for the same item while supplies last, or for store credit of equal value.

Buy 4, Get 1 Free orders
The promotion applies to qualifying orders of five tees. If a return brings an order below the qualifying quantity, the value of the free item is deducted from the refund.

Damaged or defective
If there is a flaw in the print or the garment, email us with a photo and we will replace or refund it at no cost to you.